Delivery

CARRIAGE AND SHIPPING CHARGES


Delivery in the mainland UK is charges as follows
  • 1-2 cartons - £4.00
  • 3 or more cartons £4.00 per carton.
  • Orders over £500 will be delivered free of charge in UK.
  • International shipping cost is based upon weight per carton.
  • For other International shipping costs to USA, Africa, Europe or Republic of Ireland, please contact us for quotes.
  • We also use DHL, TNT and UPS to despatch goods.
  • For export orders :  Shipping costs will be charged separately after the goods have been packed and weighed.
Export Payment terms:

All goods are VAT free for export ie: goods shipped via transport or shipping agent to another country. For UK adult footwear is charged at 20%. Children’s footwear are classed as zero rated wit no VAT payable.
 

RETURNS AND REFUND POLICY

  1. In the event that any order is incorrect, it must be notified to us in writing within 7 days after delivery.
  2. In the case of incorrect orders, the goods shall be returned to us and we shall deliver the correct order at our own cost. All items goods should be returned unused and in its original wrapping or box.
  3. For cancellation you must give written notice to us by hand, fax, post or email, giving details of the goods ordered and your details. You must then return the goods to us at your own cost in the same condition as your received the goods.
  4. Whilst goods are in your possession and during return transit the items are your responsibility. We are under no liability in respect of defect in the goods caused by fair wear and tear, negligence, abnormal usage in abnormal conditions, failure to follow our instructions, misuse or alteration or repair of goods without our approval.
  5. Unfaulty Goods once purchased cannot be refunded or exchanged.
NOTE:

All other goods shipped within Europe and Worldwide is on a case by case basis. For Europe and otherWorldwide destinations please Contact Us directly for shipping costs and to place an order. Our on-line ordering system is only for UK shipments.

When purchasing goods through our website, the system will automatically calculate the shipping costs for you for UK shipping. This will be shown at the Payment part of the purchasing process, and you will be able to see the delivery charges before submitting payment details.

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